The crystal ski school's hygiene and protection concept
(based on the hygiene and protection concept of the German Ski Instructor Association)
1. Principle
Sport (winter sports) is firmly anchored in society as a whole. It gives support, motivation, perspective, confidence, emotions and a job for many people in Germany. Sport helps you cope with everyday mental and physical life, strengthens your immune system and increases your own energy level. In this context, physical activity in nature plays a decisive role, as being in the fresh air adds to physical and mental exercise and has a positive effect on people. Sport and exercise in (wintry) nature make it easier to keep distance rules and reduce the risk of infection.
2. Objective
The Kristallschischule would like to ensure that snow sports activities are possible in times of the Covid-19 pandemic. To ensure this, we have defined certain requirements and rules, the implementation and compliance of which are monitored so that we can all practice this wonderful sport in nature with joy, lust and positive emotions. Our goal is to prevent infections in the context of snow sports courses, through prudence, caution and clear guidelines. If an infection has occurred in our environment and has been proven, it is our task to identify all contact persons in the shortest possible time so that they are informed accordingly.
3. Rules for the announcement of snow sports offers
In connection with the tender, customers will already be informed about the hygiene and protection concept of the crystal ski school. The teachers are informed about the hygiene and protection concept and trained accordingly as part of the preparation for the winter. The general terms and conditions have been adjusted, such as: B. the obligation to comply with applicable distance and hygiene rules (exception rules for children), exclusion from participation in courses in the event of an infection or symptoms, including the cancellation conditions then applicable, rejection or termination by the snow sports school, withdrawal and cancellation conditions, e.g. resignation by the customer in the event of an infection or symptoms - obligation on the part of the customer to inform the snow sports school immediately and truthfully.
4. Rules and instructions / confirmations when registering for our snow sports offers / courses
When guests / customers register, online booking is in the foreground, all courses can be booked online. Each guest / customer must confirm the following points in advance when booking online: - The customer confirms in advance that the course is only in a healthy physical Visit state. This confirmation also serves as an advance promise not to appear at the course if you have symptoms of Covid-19 or if you are infected with Covid-19. The same applies in this confirmation for customers who arrive from the so-called "risk areas" according to the current list of the RKI or who have stayed in a risk area in the past 14 days. A course can always be postponed in such cases.
The data when registering online are used to prepare for the course and also to track possible chains of infection. In addition, each customer is requested again within 72 hours before starting the course to check their current state of health. People infected with Covid-19 or with symptoms associated with Covid-19 cannot take the course. For guests / customers under the age of 18, this confirmation must be carried out by the legal guardian. Guests / customers who arrive from the so-called "risk areas" according to the current list of the RKI, who have stayed in a risk area in the past 14 days or who have had contact with a corona-infected person and want to take part in the course, must be A negative SARS-CoV-2 test is required for participation. With regard to the point in time, the testing must be carried out in accordance with the standards published by the Robert Koch Institute.
5. Rules for the organization of snow sports courses
We will optimally comply with the SARS-CoV-2 occupational health and safety regulations, issued by the Federal Ministry of Labor and Social Affairs, for additional occupational health and safety measures for operational infection protection. We try to adhere to the well-known distance rules of at least 1.5 m for snow sports courses whenever possible. When caring for and teaching children, it is a little more difficult to keep the distances. Experience has shown that it is neither possible nor sensible to require that distance rules be observed, especially for children of kindergarten age.
However, when it comes to the necessary closeness and care, we will ensure that the teacher explains his “reserved” behavior to the children at the beginning and that he avoids direct close eye contact (face to face) and tends to turn his face away if proximity is required. The hygiene rules such as B. Regular hand hygiene with liquid soap for guests and employees as well as the regular cleaning of rooms and all materials and devices used with liquid soap must be applied. In our premises, plexiglass panes are installed between guests / customers and employees at all required points (e.g. in the checkout area). Mouth and nose protection is mandatory for guests and employees when arriving by bus, in the ski school office, at the meeting point, in the lifts and on the way to the break. We have adapted the organizational processes in the ski school office in connection with the care of guests to the spatial conditions. This applies to the maximum number of people who are allowed to stay in the office of our ski school at the same time, for the provision of disinfectants, for information boards and path markings / barriers, information on the process of personal course registration.
The individual protective measures (transport rules, mouth and nose protection, distance rules, reservation, organization, etc.) are coordinated with our ski area operator and the catering and both your guests / customers and your teachers are informed of the respective requirements. We will practice guest and teacher management in such a way that the relevant contact persons in the event of a proven infection can be traced and passed on to the responsible authorities. In this context, we recommend our guests / customers to use the German government's corona warning app.
7. Rules for conducting snow sports courses
At the beginning of the course and for acceptance, we will plan more time overall and notify our customers. The assembly point offers enough space that all groups can meet with their teachers, taking into account the applicable distance rules. (We make certain exceptions for children.) The greeting takes place without the usual handshake, i.e. contactless. If children in particular need the help of the snow sports instructor (equipment, shoes, bindings, etc.), it must be ensured that there is no direct eye contact, but that the instructor turns his face away or helps standing sideways.
At the assembly point, in the ski school office, in the lifts, including when queuing and on the way to the lunch break, you are required to wear mouth and nose protection (hose cloth). The different forms of organization in the classroom are selected in such a way that the applicable distance rules of at least 1.5 m must be observed (with the exception of children). A maximum of 8 guests per teacher make it easier to comply with the organizational rules and thus protect guests and teachers. The organization of breaks will be carried out in such a way that distance and hygiene rules are observed, with different breaks. The award ceremony takes place exclusively within the group and not in a large group with all guests / customers. The responsible persons and the teachers monitor the observance of the rules and should ask guests / customers and other snow sports enthusiasts to observe the rules in the event of disregard. Guests / customers who permanently disobey the instructions of the teachers or those responsible can be excluded from further course participation.
8. Rules for the guests
We inform the guests / customers about the measures to protect them as well as about the applicable distance and hygiene rules for the course offer. We inform the guests / customers about the mandatory wearing of mouth-nose protection in the ski school office, at the assembly point, in the children's area, in the lifts and on the way to the lunch break. The respective rules of the respective company apply in the catering and on the buses.
Every guest / customer must check their current state of health. People infected with Covid-19 or with symptoms associated with Covid-19 cannot take the course. For guests / customers under the age of 18, this confirmation must be confirmed by their legal guardian. Guests / customers who arrive from the so-called "risk areas" according to the current list of the RKI, who have stayed in a risk area in the past 14 days or who have had contact with a corona-infected person and want to take part in the course, must present a negative SARS-CoV-2 test as a prerequisite for participation. With regard to the point in time, the testing must be carried out in accordance with the standards published by the Robert Koch Institute. We ask guests / customers not to take part in après-ski events.
9. Rules for the teachers
We inform our teachers about the measures to protect them as well as about the applicable distance and hygiene rules for courses. We inform our teachers about the mandatory wearing of mouth and nose protection (hose cloth) in the ski school office, at the assembly point, in the children's area, in the lifts and on the way to the lunch break. The respective rules of the respective company apply in the catering and on the buses. Every teacher must check their current state of health on the first day of the course. Teachers infected with Covid-19 or who have known symptoms of Covid-19 cannot take the course. Teachers who arrive from the so-called "risk areas" according to the current list of the RKI (see chapter 12), who have stayed in a risk area in the past 14 days or who have had contact with a person infected with corona and are taking part in the course must have a negative SARS Cov-2 test as a prerequisite for participation. With regard to the point in time, the testing must be carried out in accordance with the standards published by the Robert Koch Institute. We recommend that our teachers use the German government's corona warning app and take their smartphone with them during the course. For courses in neighboring countries, the use of the relevant national warning app is recommended. Even if the app is no longer active after returning to Germany, the participant will be informed about contact with a corona infected person. We urge our teachers to completely refrain from participating in après-ski events.
10. Liability situation / coverage
We have adapted our General Terms and Conditions (GTC) to the requirements for participation and implementation provisions applicable in times of the Covid 19 pandemic and revised them accordingly. It is about the rights and obligations of guests / customers as well as the rights and obligations of the snow sports school. We will clarify our individual insurance situation with regard to corporate liability in the event of an outbreak of infection as part of the course offer and adjust it if necessary.